infomart

Greetings from the President

Building on a foundation of trust,
Working with the industry,
community and our
partners to help
achieve a sustainable society with
responsible infrastructure

President and CEO:
Shin Kimura

We would like to express our sincere gratitude for your continued support. I am Shin Kimura, President and CEO. After serving as Vice President, I was appointed to the position of President in January 2026. This year marks a significant milestone as the final year of the mid-term management plan that started in FY2022, and I am keenly aware every day of the weight of responsibility I hold in leading the company.

The business environment is undergoing significant changes. With numerous social challenges coming to the fore—such as addressing the declining population and labor shortages, improving productivity, and transitioning to a decarbonized society—the digitization of business activities has taken on an even more critical role than ever before. Since the founding of our company, we have been committed to digitalizing business-to-business transactions, with the mission to make business-to-business activities "faster, more accurate and simpler."With our growing role as social infrastructure, our company is expected to go beyond mere convenience and functionality. Above all, what matters most is "trust." And that trust can only be built by continuing to be viewed as essential by our customers, partners and society. That is why we are committed to working with industries, communities and our partners to address social challenges and contribute to achieving a sustainable society. To that end, this year we have adopted the following new slogans: “Together with the Industry. Together with the Community. Together with Our Partners.”

Accelerating business advances by developing our new slogan

This slogan embodies our desire to ensure that digitalization is not limited to just a few companies, but rather covers entire industries and communities. So far, our company has been advancing the digitalization of business-to-business transactions, primarily in the food service industry. What I realized clearly through this process was that society as a whole will not change if only a few companies move ahead with digitalization. Significant value can only be created when entire industries, including not only large corporations but also small and medium-sized enterprises, undergo transformation. Improvements in productivity, addressing labor shortages, and ultimately, sustainable growth all come after that. We will contribute to improving productivity across Japanese society as a whole, by working with our partners, who are deeply rooted in their respective industries and communities, to expand digitalization in a steady manner.

Expanding the platform business to address social issues

With your support, our platform has grown to a scale where it is now used by a large number of companies and business sites. Yet we do not view this growth merely as expansion of business. Our goal is not simply to expand our own services, but to use digitalization to also help resolve social issues. The digitalization of business-to-business transactions not only reduces environmental impact through paperless operations, but also serves to address labor shortages and improve productivity. This allows companies to free themselves from the daily workload of administrative tasks and redirect their time and personnel to core business activities. In a society where labor shortages are going to increase even more in severity, we believe that this "creation of time" holds significant social value.

Our platform also stores original data in a tamper-proof format, with only a single copy retained within our environment. The system allows users to refer to this original data, which ensures a high level of transparency and reliability in transactions. These initiatives go beyond mere operational efficiency—they also help lay the foundation for fair and trustworthy business practices.

Initiatives for reducing environmental impact

We believe that the growth of our business is helping to make a positive contribution to society’s efforts toward achieving carbon neutrality.

The digitalization of business-to-business transactions reduces energy consumption associated with printing, storing and transporting forms, which helps to lower the overall environmental impact by society. As a company committed to contributing to society, it is also our core responsibility to reduce the environmental impact of our business activities to near zero. In addition to reducing Scope 1 and Scope 2 emissions, we are advancing initiatives aimed at achieving net-zero Scope 3 emissions by 2040.

As the scale of our business and impact on society increase, there is a greater need for us to ensure thorough accountability. Going forward, we will continue disclosing the approach we are taking and progress we are achieving. Improving transparency is also crucial for compliance with international frameworks and external evaluations, and we will continue to make steady progress in this area.

Responsibility and governance for the use of AI

As our platform becomes increasingly important as social infrastructure, we believe that one of our key missions is to leverage AI to transform the vast amounts of commercial transaction data accumulated through business-to-business transactions, into useful information. A key feature of the data accumulated over many years of service is that it is structured with great detail, covering not only monetary flows, but also detailed breakdowns of transaction items. By making effective use of this valuable long-term data, we aim to support sound daily decision-making, improve operational efficiency and create new value.

On the other hand, the more powerful the technology, the higher the ethical standards and intelligence required of those using it. We do not view AI and data utilization merely as a means of improving efficiency. We believe that the adoption of AI and data utilization should not be rushed, but instead should be approached in a steady manner in consultation with experts, while also taking into account legal considerations. We will continue adopting new technologies while placing a high value on the trust we have from society and our customers.

We are also engaging in ongoing dialogue with researchers and experts. We are exploring more responsible ways to leverage technology, through ongoing discussions not only covering the technology itself, but also its impact on society and the ethical challenges it raises. Information management and privacy protection are also our top priorities. In addition to maintaining a robust security framework, we promote data utilization that balances safety and convenience through the development of AI usage guidelines and internal training. And technological advancements and the trust of society. We will continue to fulfill our role as responsible digital infrastructure while valuing both of these aspects.

Prioritizing investments in human resources underpinning our business foundation

No matter how superior our services or technology may be, it is people creating them and delivering them to our customers as a form of value. We view human resources to be one of our most important management assets. We believe that sustainable growth of a company is built with an environment where every employee is able to work with peace of mind, and continue to grow. With this in mind, we are committed to creating an environment where employees feel they want to continue working with our company over the long term, and we view this as a key management priority.

While our businesses are centered on system-based services, simply providing functionality is not enough to secure customers. We need the capability to address the challenges and concerns that customers are facing, while conveying value based on an understanding of the industry and circumstances surrounding companies. We believe that every single employee is

the driving force behind this capability, and that their growth directly contributes to the enhancement of our corporate value. To that end, we are working to create an environment where a diverse range of employees is able to thrive, by enhancing our training programs, supporting self-directed career development, providing assistance for balancing work with childcare and elderly care, empowering women, and hiring people with disabilities.

In 2026, we also developed our "Basic Policy on Human Rights." We aim to prevent violations of human rights not only within our own company, but across all our business operations including our supply chains, by preventing discrimination and harassment, respecting privacy and eliminating forced labor. On the other hand, simply establishing systems is not sufficient. What we value most is creating an organization where everyone is able to take on new challenges backed with psychological safety. New value is forged from an environment where people are able to take on challenges without any fear of failure. Psychological safety is not something that is established once and then left to be forgotten about. As values and work styles evolve over time, the correct approach of "I'll be fine if I do this" is also constantly changing. It is important to continuously review and add depth to our approach, taking into account changes in the environment and feedback from worksites. We believe that our company can only achieve true growth when our employees feel secure in their work and are empowered to take on new challenges. This means every employee thinking for themselves, taking action and embracing new challenges. As well as colleagues listening to those ideas and supporting the challenges they are all taking. We believe that fostering such a corporate culture is the driving force behind the sustainable growth of Infomart.

Summary of the final year of the mid-term management plan and outlook for the next plan

FY2026 is the final year of the current mid-term management plan.

With the mid-term management plan formulated five years ago, we positioned the digitalization of business-to-business transactions at the core of our strategy, and have been working to strengthen our business foundation and invest in growth. The social landscape has changed significantly over the past five years. Many changes have occurred that were not anticipated back then, including the rapid advance of AI. Yet even amid such environmental changes, we have been able to stay the course, remaining steadfast in our commitment to “delivering value to society through the digitalization of business-to-business transactions.” This year will be one where our results are put to the test. Yet this will not mark the end of our endeavors. I believe that the digitalization of business-to-business transactions holds significant potential to boost overall social productivity and spearhead workplace reform.

In our next mid-term management plan, we will further expand our existing foundation for business-to-business transactions and advance our system to give users a convenient way to complete the entire transaction process—from quoting to ordering and payment—to strengthen the entire transaction process so that data and operations are integrated in a seamless manner.

We will continue to enhance the scope of our services, paying close attention to the specific concerns and unique needs of each customer, refining our offerings, and expanding into new industries and communities through co-creation with our partners.

We do not see ourselves merely as a systems provider—instead, we are aspiring to be an integral part of each industry, working to resolve the challenges within. In an era of such rapid changes occurring in social and business environments, we remain committed to building on a foundation of trust and helping to achieve a sustainable society. To ensure that our company continues to meet the expectations of our stakeholders, I will take the lead and continue taking on new challenges. I look forward to your continued support and encouragement.